i highly recommend this tour. they know where to take you, very interesting places. just leave them to it, they know what they are doing: Maggie and Fefe our tour guide, they are the best. i love that airport pick up/drop off is available (upon request). the hotel we stayed in (Naniloa Double Tree in Hilo) was very nice, very friendly people, i don't worry so much after making tours with this group; or to take any tours with them at any place...they're there for you.