I found this tour and its itinerary good. I was in hawaii for 5 days and covered Oahu and Maui islands. I quality of the hotel and the transportation were good. I like their punctuality and their itinerary of starting very early in the morning for the local tour, which in case of half day tour gives ample time later in the day to explore the place on our own. Only negative point i can attribute is that some of the local guides's english was not good enough.
Maggie who was the guide for the day tour on Big Island was excellent. The other days on the tour could have been better if the other tour guides were truly bilingual and spoke English. Also, the guide who picked us up on our arrival day was late and we had to call and check if someone was going to pick us up from the airport. Otherwise, the tour was good overall and covered many highlight places to see.